Shipping Information - United States
- UPS Ground
- FedEx Ground
- UPS Air
- FedEx Air
- United States Postal Service (Priority Mail)
Alaska & Hawaii
Shipping is via UPS Ground (Surface) Service from Buffalo NY.
Free & Flat Rate Shipping
We are proud to offer Free and Flat Rate shipping on select products delivered within the lower 48 States (shipping charges will apply to all items shipped to Alaska, Hawaii, and beyond). In the rare case of a remote delivery or tail gate service, additional charges may apply. We will notify you prior to shipping your order of any additional charges.
On specially selected popular products, Rittenhouse offers VIP shipping. We will do our utmost to get your order to you within the next business day.
Rittenhouse needs to receive your order prior to 4:00 PM Eastern time for next business day delivery. If it is unlikely to arrive the following day because of your location, timing, or other factors, a Rittenhouse VIP manager will let you know as soon as possible.
A VIP manager will keep you in the loop all the way through the order process, letting you know the tracking number and expected time of delivery as soon as the information is available to us; as well as checking that the order is delivered as planned. They will also be able to make adjustments to your price paid if things don't go as planned.
Thank you for considering Rittenhouse VIP Shipping!
How Our Shipping Calculator Works
Our shipping rates are based on the weight and size of the order, not on the value of the goods. When goods are shipped by ground courier you will be surprised how inexpensive shipping is!
At Rittenhouse we ship most of our orders by Courier ground service. We constantly monitor our shipping methods to offer the best service and pricing available. There are no additional costs. If a discrepancy exists you will be notified before the order is processed.
To find out the exact cost for a particular item to be delivered to your doorstep please use the automatic shipping calculator in our check out process. By providing your zip code before you start, as you shop or when you fill your shopping cart, accurate ground shipping will be shown.
Rittenhouse is a Canadian company. We are conveniently located 20 minutes from Niagara Falls, New York. We are not responsible for the collection of State or local taxes when a product is shipped into the United States. It is up to the end user to remit any necessary taxes. The final price is determined by product cost and shipping as shown. No other additional charges are applied.
Due to our longstanding relationships with our courier companies, we enjoy greatly discounted rates which we pass on to our customers, often making courier shipping cheaper than mail. This way we also have a record of and the ability to track your shipment.
If you would like your purchase delivered by a method other than those described above, please contact us toll free at 1-800-461-1041, or indicate your request in the My Notes section of the online order form.
Please make sure the address you entered in your order form is correct. We cannot be responsible for products shipped to the wrong address if that address is the one provided to us.
Rittenhouse reserves the right to refuse any order.